Warranty
PetraTools Warranty
- Coverage Duration: 1 year from the date of purchase.
-
What’s Covered:
o Manufacturing defects in materials and workmanship, including the sprayer unit, pump, battery, electronic components, and seals. -
Resolution:
o We will provide replacement parts or a full unit replacement as necessary. -
Shipping Costs:
o We will cover all shipping costs for approved warranty claims. -
What’s Not Covered:
o Labor costs.
o Misuse, abuse, neglect, improper storage, or failure to follow operating instructions.
o Unauthorized repairs or modifications.
o Damage caused by chemicals or solutions not approved for use with the sprayer
Free Extended 2-Year Warranty (Opt-In Registration
Required)
- Coverage Duration: Extends coverage to 2 years from the date of purchase when the product is registered within 30 days of purchase.
-
What’s Covered:
o Manufacturing defects in the sprayer unit, pump, battery, electronic components, and other functional components.
o We will provide replacement parts or Up to one full unit replacement within the 2 year period, based on our determination. -
Shipping Costs:
o We will cover all shipping costs for approved warranty claims. -
What’s Not Covered:
o Misuse, abuse, neglect, improper storage, or failure to follow operating instructions.
o Unauthorized repairs or modifications.
o Damage caused by chemicals or solutions not approved for use with the sprayer.
How to Register for the Extended Warranty
To activate the free extended 2-year warranty, register your product within 30 days of purchase at:
www.petratools.com/warranty
Warranty Claim Process
1. Contact Us: Reach out to our support team at support@petratools.com for assistance.
2. Provide Proof of Purchase & Details: Proof of purchase is required for all claims.
3. Shipping & Replacement: Once approved, we will provide replacement parts or a full unit replacement at no cost, including shipping.
Important Notes
• This warranty is non-transferable and applies only to the original purchaser.
• The warranty does not cover labor costs associated with installation or repairs.
• Damage caused by misuse, abuse, alterations, or unapproved chemicals will void the warranty.
- Coverage Duration: 1 year from the date of purchase.
-
What's Covered:
o Manufacturing defects in materials and workmanship, including the sprayer unit, pump mechanism, seals, nozzles, and tank. -
Resolution:
o We will provide full unit replacement as necessary. -
Shipping Costs:
o We will cover economy shipping costs for approved warranty claims. -
What's Not Covered:
o Labor costs.
o Misuse, abuse, neglect, improper storage, or failure to follow operating instructions.
o Unauthorized repairs or modifications.
o Damage caused by chemicals or solutions not approved for use with the sprayer.
Extended 3-Year Warranty (Registration Required)
- Coverage Duration: Extends coverage to 3 years from the date of purchase when the product is registered within 30 days of purchase.
-
What's Covered:
o Manufacturing defects in the sprayer unit, pump mechanism, seals, nozzles, tank, and other functional components.
o We will provide up to 3 full unit replacements within the 3-year period
based on our determination -
Shipping Costs:
o We will cover economy shipping costs for approved warranty claims. -
What's Not Covered:
o Misuse, abuse, neglect, improper storage, or failure to follow operating
instructions.
o Unauthorized repairs or modifications.
o Damage caused by chemicals or solutions not approved for use with the
sprayer.
How to Register for the Extended Warranty
To activate the extended 3-year warranty, register your product within 30 days of purchase at: www.petratools.com/warranty
Warranty Claim Process
1. Contact Us: Reach out to our support team at support@petratools.com for
assistance.
2. Provide Proof of Purchase & Details: Proof of purchase is required for all claims.
3. Shipping & Replacement: Once approved, we will provide full unit replacement at no cost, including economy shipping.
Important Notes
• This warranty is non-transferable and applies only to the original purchaser.
• The warranty does not cover labor costs associated with installation or repairs.
• Damage caused by misuse, abuse, alterations, or unapproved chemicals will void the warranty.
How to Register for the Extended Warranty
To activate the free extended warranty, register your product within 30 days of purchase. at: www.petratools.com/warrantyWarranty Claim Process
-
Contact Us:
- Reach out to our support team at support@petratools.com for assistance.
-
Provide Proof of Purchase & Details:
- Proof of purchase is required for all claims.
-
Shipping & Replacement:
- Once approved, we will provide replacement parts or a full unit replacement at no cost, including shipping.

