We have thousands of 5-star customer service reviews. The other guys - not so much.
Professional results at home that you can be 100% confident in.
100,000+ DIY customers with professional results they are proud of, day in and day out.
Versatile and dependable sprayers, foggers, lawn and solutions are what we are known for. But who are we really?
We are a family-owned American company located in Carlisle, Pennsylvania. All our products are designed “BUILT ROCK SOLID” with a 100% success guarantee so that you can get professional results with innovative products that work. We love great tools, too! From day one, we've aimed to provide industry leading customer service that you can count on.
We are always a call or chat away. We promise to keep listening and improving based on the feedback of the thousands of DIY warriors who trust Petra products to get the job done. This is what differentiates us from the other "big" guys out there.
Our customer success team can be reached at 1-800-613-6889; 7 days a week.
Monday-Friday: 8 AM-8 PM EST
Saturday & Sunday: 9 AM-5 PM EST, or reach out to us via email at firstname.lastname@example.org
You agree to receive follow-up text messages and calls by calling or texting this number. If you no longer wish to receive text messages or calls, you may opt-out at any time by replying "STOP"
Orders typically ship within 2 business days and arrive 3-5 days after shipment.
We are located in central Pennsylvania.
PetraTools provides a standard 3-month full warranty for manufacturer defects. If customer registers for extended warranty, PetraTools provides an additional 3 months limited warranty. Limited warranty covers replacement units due to manufacturer defects (shipping paid by customer).
PetraTools sprayers are available for free returns for 30 days post-purchase. All other chemicals and solutions are not eligible for returns or exchanges at this time. Please contact Customer Service if you have received a damaged product so we can replace it for you.
Otherwise, we ask that you be kind to our planet and share any unwanted orders with a neighbor or friend.